Murrna Portal

Tester participation is for people aged 18 or older. You must provide accurate account information, control your verified mobile number, and keep access credentials secure.
One person may not operate duplicate tester accounts, impersonate another person, transfer a reserved seat, or use automation to obtain campaign access.
Business representatives must be authorized to act for the business and must keep verification, branch, and representative information accurate.

Reserve a limited seat only when you intend and are able to attend within the campaign window. Repeated cancellations, no-shows, misuse, or overdue surveys may limit or suspend future access.
The business confirms attendance by scanning or validating the secure visit pass. Any self-check-in capability shown to a store reviewer is a restricted review exception, not a public campaign feature.
Campaign benefits, availability, timing, location, and eligibility are shown in the campaign. They cannot be exchanged for cash unless Murrna expressly states otherwise.

Survey feedback must reflect your genuine experience. Do not submit unlawful, threatening, abusive, discriminatory, sexually explicit, deceptive, infringing, promotional, irrelevant, or privacy-invasive content.
Do not include another person's phone number, address, account credentials, confidential information, or image without a lawful reason and permission.
You retain ownership of your content. You grant Murrna a non-exclusive right to host, process, translate, moderate, redact, anonymize, aggregate, and share it with the relevant business as needed to operate and improve the campaign.
Murrna reviews survey content before it is shown to a business. We may reject, redact, remove, retain as evidence, or restrict accounts associated with content that violates these Terms.

Businesses can report an approved response from inside their portal. Testers and any affected person can use the Support page to report a campaign, business, account, or content concern.
Murrna may investigate reports, contact the affected parties, preserve relevant records, remove content, cancel participation, block access, or refer urgent matters to the appropriate authority.
Do not misuse reporting tools or submit knowingly false reports.

Tester invitations are tied to the recipient's mobile number, provide network access rather than a guaranteed campaign seat, and may be limited, revoked, or expire.
Businesses must be verified before launching campaigns. Murrna may request more information, reject or suspend a profile, pause a campaign, or require operational corrections.
Campaign charges, promotions, refunds, and payment status follow the terms displayed at checkout and the payment provider's confirmed records. A campaign is not treated as paid until payment or promotion credit is confirmed.

Murrna may restrict, suspend, or terminate access to protect users, businesses, the service, or legal compliance. Where practical, we will provide a reason or review path.
Testers can delete their account in the app. Direct identifiers are removed and active sessions and push tokens are revoked; limited pseudonymous campaign, consent, security, accounting, and audit records may be retained as described in the Privacy Policy.
The service may change, pause, or be unavailable. To the extent permitted by applicable law, Murrna does not guarantee that a campaign, invitation, benefit, or service will always remain available.

Use the Support page for account, moderation, privacy, deletion, or campaign concerns.
We may update these Terms when the service or legal requirements change. Material changes will be presented for acceptance before protected tester actions continue. Applicable mandatory consumer and data-protection rights are not limited by these Terms.

Terms for controlled tester campaigns.